Visitor Policy

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Política de visitantes de Norton Healthcare

Important Information for All Visitors

  • Please wear a mask if you:
    • Have a fever, cough, shortness of breath, headache or recent loss of taste and smell
    • Have tested positive for COVID-19 or been exposed to a person with COVID-19 within the past 10 days
    • Have recently been diagnosed with a respiratory illness
  • Remember: Good hand hygiene is the best way to stop the spread of respiratory infections. Clean your hands often with soap and water or alcohol-based sanitizing gel.
  • Anyone who is ill may not visit or accompany patients.
  • If a visitor displays unsafe, threatening or aggressive behavior, or impedes care (intentionally or not), appropriate measures will be taken to protect patients and staff.

Norton Children’s Visitor Policy

Norton Children’s Hospital and Norton Women’s & Children’s Hospital Inpatient

  • Up to two primary caregivers: Primary caregivers must be designated for the length of the patient’s stay. They must be age 18 or older, unless they are the parents/guardians of the patient. Primary caregivers will have their fingerprints registered with the visitor management system so they can access the unit and visit the child at any time.
  • Secondary caregivers/visitors: Up to four designated secondary caregivers/visitors may visit between 9 a.m. and 9 p.m. for the length of the child’s admission. Siblings ages 12 and older may be included.
  • Only two visitors are allowed at the bedside at any time. One must be age 18 or older.
  • Pediatric patients awaiting COVID-19 test results, or who have tested positive for COVID-19, may have two designated visitors.
  • One clergy member may be designated for the length of the patient’s stay and may visit between 9 a.m. and 9 p.m.
  • Caregivers/visitors will be required to successfully complete a health screening form daily and receive a visitor’s pass for the day.
  • Compassionate exceptions for visitors will be made on a case-by-case basis.

Norton Children’s Outpatient including Norton Children’s Medical Center (Emergency /Testing)

  • Two visitors may accompany the patient.
  • No one under age 12 may accompany the patient.

Norton Children’s Doctor’s Offices and Novak Center for Children’s Health Two visitors may accompany the patient. One must be a parent or guardian.

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