Norton Children’s Hospital Care Pledge

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While your child is in the hospital, we ask that you partner with us so that together we can help your child heal.

Caring Altogether in a Respectful Environment

  • We will explain your child’s care.
  • If you have questions, concerns or something is not clear about your child’s care, ask a team member.
  • We will talk to you with respect and ask that you do the same with us.
  • Limit visitors so your child can rest.
  • Limit noise in your child’s room and in public areas.
  • If you need to talk with someone to help you cope, let us know. Our chaplains and social workers are available.

Safety for All

  • Intimidating, threatening, violent or disruptive behavior is not tolerated. You may not yell, use profanity, make insults, threaten others, use physical force, disrupt care or engage in sexual activities.
  • Weapons are not allowed in the hospital.
  • Do not come to the hospital under the influence of illegal drugs, alcohol or recreational marijuana.
  • Taking photos, streaming audio/video, or recording audio/video of staff, equipment or anyone who is not a family member is not allowed without permission.
  • Do not touch medical equipment.

Violations of These Standards or Other Safety Concerns Can Result In:

  • Security staff involvement
  • Removal from the unit or hospital with security team escort
  • Restriction of visitors

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