Norton Children’s Hospital Care Pledge

While your child is in the hospital, we ask that you partner with us by following the Care Pledge, so that together we can help your child heal.

Care Pledge

  • We will explain the reason for medications and procedures, and we will share updates about your child’s progress. If you ever have questions, we want you to ask.
  • We will talk to you with respect, so please do the same with your care team.
  • Respect every person. Profane or threatening language is not allowed anywhere in the hospital. Patient and employee safety is our top priority; therefore, hostile behavior is not tolerated.
  • If you need to talk with someone, let us know. Our chaplains and social workers can help or lend a listening ear.
  • While everyone has their own way of coping, do not come to the hospital under the influence of drugs or alcohol.
  • Clean your hands before entering and leaving your child’s room to prevent the spread of germs. We will do the same.
  • Help us keep your child’s room clean and free of clutter.
  • Rest helps us heal. Limit visitors so your child can rest. Let us know if you need help with this.
  • Take care of yourself. Get enough sleep, and remember to eat and get some exercise.
  • Stay involved in your child’s care. You are the most important person on your child’s care team.
  • We trust you know your child best, and we ask that you put your trust in us. If you do not understand the treatment plan, always ask for clarification before saying no or not allowing us to provide care.
Plan Your Visit -5437

Poison control center: 65 years of preventing illness and death

The Kentucky Poison Control Center of Norton Children’s Hospital has been working to reduce illness and death from poisoning in Kentucky for 65 years. The center provides 24/7 free and confidential access to specially trained […]

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What are brain tumor symptoms in kids?

Brain tumors are growths of abnormal cells that occur in the brain or the tissue or structures near it. Brain tumors can be invasive (destroying nearby tissue or travelling to other spots in the body) […]

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Is poison ivy contagious? How does it spread?

Now that the kids are getting out more, they’re at greater risk of brushing up against some poison ivy and inadvertently spreading its oil on their skin.   Poison ivy doesn’t typically spread from person […]

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Study shows adolescent girls at risk for intimate partner homicide

Nearly half of women who die by homicide in the U.S. are killed by a current or former intimate partner. Now a new study in JAMA Pediatrics shows that adolescent girls are at risk for […]

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Dog bite prevention – even dear pets can become aggressive

Across the nation there are some 800,000 dog bites reported each year. Children and the elderly are especially vulnerable to bites, even from the most innocent of dogs. Last year, 394 children were treated for […]

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