Norton Children’s Hospital Care Pledge

While your child is in the hospital, we ask that you partner with us by following the Care Pledge, so that together we can help your child heal.

Care Pledge

  • We will explain the reason for medications and procedures, and we will share updates about your child’s progress. If you ever have questions, we want you to ask.
  • We will talk to you with respect, so please do the same with your care team.
  • Respect every person. Profane or threatening language is not allowed anywhere in the hospital. Patient and employee safety is our top priority; therefore, hostile behavior is not tolerated.
  • If you need to talk with someone, let us know. Our chaplains and social workers can help or lend a listening ear.
  • While everyone has their own way of coping, do not come to the hospital under the influence of drugs or alcohol.
  • Clean your hands before entering and leaving your child’s room to prevent the spread of germs. We will do the same.
  • Help us keep your child’s room clean and free of clutter.
  • Rest helps us heal. Limit visitors so your child can rest. Let us know if you need help with this.
  • Take care of yourself. Get enough sleep, and remember to eat and get some exercise.
  • Stay involved in your child’s care. You are the most important person on your child’s care team.
  • We trust you know your child best, and we ask that you put your trust in us. If you do not understand the treatment plan, always ask for clarification before saying no or not allowing us to provide care.
Plan Your Visit -5437

30th annual Snow Ball black tie gala to benefit Norton Children’s Hospital

The Snow Ball, one of the largest annual fundraisers for Norton Children’s Hospital, will be held Saturday, Nov. 23, at the Omni Louisville Hotel. This black tie event is now in its 30th year and, […]

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Pediatrician debunks 5 myths about the flu

Should I get a flu shot? Can you get sick from the flu shot? Does the flu shot work? There are a lot of questions about the flu shot and the flu out there –– and […]

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How parents can help kids manage early puberty

Going through puberty can be a challenge for any child. But children who experience early puberty can have physical, social and emotional challenges that their peers may not, according to researchers. Early puberty or precocious […]

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How to treat a fever –– a pediatrician’s answer

Winter brings the holidays, time with family and friends and lower temperatures outside. It also brings cold and flu season. Even the common cold can cause a dreaded phenomenon: a fever. Developing a fever is […]

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Sisters’ bond helps family manage epilepsy

Seven years ago, my younger sister, Samantha, was diagnosed with epilepsy. Who would have thought that fluttering her eyes was actually a seizure? Sam didn’t seem herself, and so our pediatrician ordered a sleep-deprived electroencephalogram […]

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