Our team works to create an environment focused on patient- and family-centered care. We take extra steps to make sure parents and family members are included in their baby’s medical-care plan. Parents may spend as much time at their child’s bedside as they like. And siblings are welcome in the unit to get to know their new brother or sister. Siblings are not allowed in the NICU during cold and flu season and immunization records are always required. Parent-to-parent support and family education is available to all NICU families. Additional support services include:

• Pastoral care
• Social services
• Discharge planning and case management
• Family education about equipment use and newborn illnesses