Special Support for Neonatal Intensive Care Unit (NICU) Families

Our team works to create an environment focused on patient- and family-centered care. We take extra steps to make sure parents and family members are included in their baby’s medical care plan. To keep you well-informed, a physician or nurse practitioner will contact you daily with updates regarding your baby’s plan of care. There is a neonatologist in the hospital 24 hours a day, seven days a week to oversee the care of your baby.

Questions about the Norton Children’s neonatal intensive care units (NICUs)?

Call the Norton Women’s & Children’s Hospital NICU at (502) 559-4450.

Call the Norton Children’s Hospital NICU at (502) 629-5835.

Parent-to-parent support and family education are available to all NICU families. Additional support services include:

  • NicView – This camera system is placed near your baby’s bed to provide a secure video stream. You can look in on your baby from any computer, smartphone or tablet with an internet connection. To receive access to NicView, contact your nurse or physician. If you are already set up, log in here.
  • Nutrition, milk, and formula services
  • Pastoral care
  • Social services
  • Parent Lounge
  • Shower facility
  • Discharge planning and case management
  • Family education about equipment use and newborn illnesses
  • Neonatal Follow-up Clinic for babies who need evaluation and treatment after graduating from the NICU.
  • Maternal-fetal medicine providers offering collaborative care for complex pregnancies

Neonatal Intensive Care Unit (NICU) Virtual Tours

At this time, in-person NICU tours are available only to those who have an appointment scheduled with an OB/GYN or a neonatologist. Please call to set up a NICU tour around your appointment.

  • NICU tour at Norton Children’s Hospital: Call (502) 629-5835 to register.
  • NICU tour at Norton Women’s & Children’s Hospital: Call (502) 559-3933 to register.

Please view the virtual tour video of the Norton Women’s and Children’s Hospital NICU. This is also a useful example of what to expect in the Norton Children’s Hospital NICU.

Rare condition quickly diagnosed and treated by neonatal and multidisciplinary care specialists

When Leacoln Bale got a thumbs-up on her 20-week prenatal scan, she and her husband, Jeremy, felt relief. The scans looked great, and they were thrilled about having another healthy baby girl. Like her two […]

Read Full Story

Born on the cusp of viability, Cohen Sutton is now a rough-and-tumble boy

When Alex and Kaylee Sutton’s son was born at 25 weeks, his new parents were scared their 1-pound, 9-ounce baby, born on the cusp of viability, wouldn’t make it. They’d arrived at Norton Women’s & […]

Read Full Story

Family’s surprise baby yields surprise NICU stay

Meredith Zuhars and her husband, Dave, were totally surprised by her pregnancy with their son, Zachary. They were raising a teen and preteen at the time, and both working, Meredith as a nurse. They were […]

Read Full Story

Technology helps premature babies thrive with breast milk

Breast milk can be like a medicine for babies. While breast milk is preferred for most babies, it may not naturally contain all of the macronutrients (fat, carbohydrates and protein) needed by premature babies, those […]

Read Full Story

Neonatologist champions follow-up clinic for NICU graduates

When Hannah R. Fischer, M.D., neonatologist with Norton Children’s Neonatology, affiliated with the UofL School of Medicine, was doing her pediatric residency, it was in the neonatal intensive care unit (NICU) where she found her […]

Read Full Story
Related Stories

Rare condition quickly diagnosed and treated by neonatal and multidisciplinary care specialists

When Leacoln Bale got a thumbs-up on her 20-week prenatal scan, she and her husband, Jeremy, felt relief. The scans looked great, and they were thrilled about having another healthy baby girl. Like her two […]

Read Full Story

Born on the cusp of viability, Cohen Sutton is now a rough-and-tumble boy

When Alex and Kaylee Sutton’s son was born at 25 weeks, his new parents were scared their 1-pound, 9-ounce baby, born on the cusp of viability, wouldn’t make it. They’d arrived at Norton Women’s & […]

Read Full Story

Family’s surprise baby yields surprise NICU stay

Meredith Zuhars and her husband, Dave, were totally surprised by her pregnancy with their son, Zachary. They were raising a teen and preteen at the time, and both working, Meredith as a nurse. They were […]

Read Full Story

Technology helps premature babies thrive with breast milk

Breast milk can be like a medicine for babies. While breast milk is preferred for most babies, it may not naturally contain all of the macronutrients (fat, carbohydrates and protein) needed by premature babies, those […]

Read Full Story

Neonatologist champions follow-up clinic for NICU graduates

When Hannah R. Fischer, M.D., neonatologist with Norton Children’s Neonatology, affiliated with the UofL School of Medicine, was doing her pediatric residency, it was in the neonatal intensive care unit (NICU) where she found her […]

Read Full Story

Search our entire site.