For Providers

To schedule a transport, call

To schedule a transport, call
1 (888) 729-9111.

Referral and Scheduling Process

Physician referrals for pediatric emergency transport should follow these steps:

1. To set up a transport, call 1 (888) 729-9111.
2. Referring facilities should provide the following information when scheduling a transport:

  • Name and location of the hospital requesting transport
  • Provider’s name and callback number
  • Name, age, weight and date of birth of the patient
  • Chief complaint, diagnosis and present condition
  • Medical history and allergies
  • Vital signs and assessment of the child
  • Treatments/medications that have been initiated
  • Use of any medical devices, such as artificial airway or vascular access

3. Referring providers will be connected immediately to a Norton Children’s fellow or attending neonatologist, pediatric critical care specialist or pediatric emergency medicine physician who will provide real-time medical control for the transport team.

  1. Upon acceptance of the patient, a hospital bed is secured and the transport team is dispatched.
  2. Appropriate mode of transportation for the patient is determined: ground ambulance, helicopter or airplane.
  3. The requesting facility is notified of the mode of transportation and given an estimated time of arrival once the team is en route.

Pediatric Transport Education and Simulation

The “Just for Kids” Transport Team provides education and simulation experiences for medical facilities within the community. These sessions are available for hospital staff, first responders (i.e., paramedics, EMTs and firefighters) and health sciences students at local high schools.

If you would like to schedule an educational session with our team, choose from the list below and email

Pediatric Simulations
Abusive Head Trauma/Nonaccidental Trauma
Accidental Trauma
Acute Respiratory Failure
Organophosphate Poisoning
Pediatric Stroke
Septic Shock
Status Epilepticus
Supraventricular Tachycardia
Ventricular Fibrillation

Neonatal Simulations
Preemie Anne
25- to 26-week Preemie

Neonatal and pediatric lectures are available upon request.

Professional Committees and Affiliations

  • Kentucky Board of Emergency Medical Services, EMS for Children affiliated
  • Administration for Strategic Preparedness and Response (ASPR), Technical Resources, Assistance Center, and Information Exchange (TRACIE)

“Just for Kids” Transport Leadership Team

Karen L. Orman, M.D., FAAP
Medical Director, Pediatric Critical Care Transport
(502) 852-3720

Pennie L. Berry, R.N., MSN, CPN
Director, Transport and EMS
(502) 629-7557

Kelly A. Williams, R.N., BSN, CPEN, TCRN
Transport Manager
(502) 629-6839

Registered nurses, respiratory therapists and emergency medical technicians are a part of each transport team. They receive extensive continuing education on topics including cardiopulmonary resuscitation, advanced life support, trauma care, pharmacology and flight physiology. Our pilots are trained in visual flight rules (VFR) and instrument flight rules (IFR), and have hundreds of hours of experience in the airframes. Physicians trained in neonatology, pediatric emergency medicine and pediatric critical care are available for transports when necessary.

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