Elementary students in Jefferson County Public Schools can be treated for certain medical issues at school by seeing a Norton eCare provider through a secure video visit from their school nurse’s office.
Norton eCare School Telehealth can save a visit to a provider’s office and help your child start feeling better sooner. The program uses an iPad and TytoCare equipment, including a thermometer, stethoscope, otoscope and tongue depressor, that sends images and data from the patient at school to the Norton Healthcare provider.
Norton eCare has long been available to children ages 2 and older in Kentucky and Indiana. This expansion into Louisville public schools, made possible by the Norton Children’s Hospital Foundation, makes getting your child’s care easier and faster.
This program helps students with the things they’d usually go to an urgent care clinic for, such as cold, cough, allergies, fever, rash, pinkeye, lice and sore throat. On-site rapid testing allows for quick diagnosis of flu, COVID-19 and strep.
You will be billed the same amount you would be billed for a sick visit at your child’s doctor’s office. The telehealth video visit will be billed to the insurance provided in the enrollment form. Copays are similar to an office visit. If the student does not have insurance, self-pay and payment plans are available.
Visit SchoolTelehealth.NortonHealthcare.org to complete enrollment or you may ask your participating school for an enrollment form to fill out and turn in to your school nurse. You can enroll your child anytime and must do so once per school year. We recommend enrolling prior to the beginning of the school year. That way, if you’re child isn’t feeling well at school, they will already be enrolled. However, the school nurse will always get permission prior to starting a telehealth visit.
Yes, the Norton Healthcare provider or school nurse will send information for you to join the video visit.
Yes, a visit summary will be shared with your child’s provider listed on the enrollment form.
No. A visit summary will be shared with your child’s provider listed on the enrollment form. If your child does not have a provider they see regularly, Norton Healthcare can help you find a medical home for your child.
Yes, they can still be seen. Self-pay is accepted. At Norton Healthcare and Norton Children’s, families with income equal to or less than 350% of the federal poverty level may be eligible for financial assistance. This makes financial assistance available to more middle-income families and individuals in our community.
If the provider determines your child needs medication, they can send a prescription to a pharmacy of your choosing.
Norton Healthcare has made strep, COVID-19 and flu testing available in nurses’ offices at Jefferson County Public Schools elementary schools. Your child will be tested if the Norton Healthcare provider determines it’s needed based on your child’s symptoms.
After the visit, the Norton Healthcare provider will call you at the phone number listed on the enrollment form to discuss your child’s treatment plan. You also can download the MyChart app to access your child’s health records electronically.
Our providers are local, experienced nurse practitioners.
Program made possible by Norton Children’s Hospital Foundation