While your child is in the hospital, we ask that you partner with us so that together we can help your child heal.

Caring Altogether in a Respectful Environment

• We will explain your child’s care.
• If you have questions, concerns or something is not clear about your child’s care, ask a team member.
• We will talk to you with respect and ask that you do the same with us.
• Limit visitors so your child can rest.
• Limit noise in your child’s room and in public areas.
• If you need to talk with someone to help you cope, let us know. Our chaplains and social workers are available.

Safety for All

• Intimidating, threatening, violent or disruptive behavior is not tolerated. You may not yell, use profanity, make insults, threaten others, use physical force, disrupt care or engage in sexual activities.
• Weapons are not allowed in the hospital.
• Do not come to the hospital under the influence of illegal drugs, alcohol or recreational marijuana.
• Taking photos, streaming audio/video, or recording audio/video of staff, equipment or anyone who is not a family member is not allowed without permission.
• Do not touch medical equipment.

Violations of These Standards or Other Safety Concerns Can Result In:

• Security staff involvement
• Removal from the unit or hospital with security team escort
• Restriction of visitors

Norton Children’s Hospital is a “No Hit Zone.”

A “No Hit Zone” is an environment in which:

• No adult shall hit another adult.
• No adult shall hit a child.
• No child shall hit an adult.
• No child shall hit another child.

Staff members are happy to speak with you if you have questions or would like more information.

The “No Hit Zone” program was jointly created by Norton Children’s Hospital and University of Louisville School of Medicine.