Telehealth urgent care is available for adults and children ages 2 and older from home. Anytime. Any day.
We offer two types of urgent care telehealth visits through Norton eCare — video visits and eVisits for concerns that often can be taken care of by questionnaire. Choose the option that fits your needs: Schedule a visit yourself through your MyNortonChart account.
Norton eCare eVisits and video visits are scheduled with a Norton eCare provider, not with your child’s personal primary care or specialty provider. Learn more about Norton Telehealth appointments scheduled by your specialty or primary care provider.
Norton eCare is not for complex, emergency or life-threatening situations. If your condition is serious, call your doctor, call 911 or go to the nearest emergency department.
Norton eCare is not for complex, emergency or urgent situations. If your condition is serious, call your health care provider or 911, or go to the nearest emergency department.
Norton eCare provides free telehealth lactation support visits anytime — in the middle of the night or day, on weekends or weekdays — whenever you need us, 24/7.
If You’re Ready to Start Your Visit
Your visit will be with a Louisville-based Norton Healthcare lactation consultant through a secure video connection on your phone, tablet or computer. All sessions are private.
After your visit, a summary will be sent your MyNortonChart account for your record. You also can share it with your pediatrician if you choose.
Sign in to your MyNortonChart account. If you don’t have a free MyNortonChart account, signing up is easy. If you plan to use a mobile device, download the MyChart app from the Apple App Store or Google Play.
Once you are signed in to your account on your phone, tablet or computer with a webcam, go to the main menu and select “Schedule an Appointment,” then “Video Visit – Breastfeeding Support.” You will be asked to enter credit card information to hold your appointment, but you won’t be charged.
Common Reasons for a Norton eCare Breastfeeding Support Visit
Norton eCare is not for complex, emergency or urgent situations. If you are experiencing an urgent medical condition, call your health care provider or 911, or go to the nearest emergency room.
Use your free MyNortonChart account to visit securely with a Norton Healthcare eCare provider through your smartphone, tablet or computer. Sign in to your MyNortonChart account or sign up today.
Providers are trained to treat many nonemergency conditions through virtual visits for anyone ages 2 and older.