We understand visiting a medical facility isn’t how you want to spend time with your child — whether it is an unexpected hospital visit or a routine checkup. That’s why Norton Healthcare wants to ensure that time spent is a positive Norton Experience. You can help!

Patient and Family Advisory Councils (PFACs) provide an opportunity to share your experiences with facility leadership to ensure Norton Healthcare continuously delivers compassionate, safe and quality care for our littlest of patients.

Why should you join a PFAC?

Our pediatric patients depend on health advocates to ensure they are receiving the best care that meets their unique needs. As a PFAC member, you will take an active role in the development of programs, processes and policies that directly impact our pediatric patients. Your experiences can help improve the care and services we provide to other families.

Ready to join?

If you want to become a member of a Norton Children’s PFAC, complete our Council Interest Form. We have PFACs for the following locations:

Click here to join a PFAC at one of our adult-service facilities.

Learn more about our Youth Advisory Council
The Youth Advisory Council is for youth ages 10 to 18 to offer practical ideas on how to help Norton Children’s Hospital focus even more closely on the unique needs of children and teenagers. Council members voice their opinions on everything from the hospital menu to how adults at the hospital relate to kids.

For more information, contact the Norton Children’s child life and expressive therapies office at (502) 629-7542.

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