We understand visiting a medical facility isn’t how you want to spend time with your child — whether it is an unexpected hospital visit or a routine checkup. That’s why Norton Children’s wants to ensure that time spent is a positive Norton experience. You can help!

The Norton Children’s Patient and Family Advisory Council (PFAC) is an opportunity to share your experiences with facility leadership to ensure Norton Children’s is continually working to provide compassionate, safe and quality care for our youngest patients and their families.

Why Should You Join the PFAC?

Our pediatric patients depend on health advocates to ensure they are receiving the best care that meets their unique needs. As a PFAC member, you will take an active role in the development of programs, processes and policies that directly impact our pediatric patients. Your experiences can help improve the care and services we provide to other families.

Ready to Join?

PFAC meetings take place bimonthly at various Norton Children’s facilities in Louisville, Kentucky. Meetings typically last 1.5 hours.

If you would like to become a member of the Norton Children’s PFAC, complete our Council Member Application.

For more information, contact the Norton Children’s child life and expressive therapies office at (502) 629-7542.