Visitor Tips and Frequently Asked Questions
Where do I park? Festival of Trees & Lights parking is available in the main parking lot at Louisville Slugger Field. The lot is free of charge and located next to the stadium at 401 E. Main St., at the intersection of Main and Jackson streets.
Where do I enter? The only entrance to the Festival of Trees & Lights is through the Jackson Street doors of Louisville Slugger Field.
Guests cannot access the event from Main or Preston streets.
What activities are included with admission? Every guest will enjoy the tree, wreath, decor and Hanukkah displays; holiday entertainment on the festival stage; and Louisville’s first appearance of Santa, plus a take-home photo included with the price of admission. Holiday crafts, including gingerbread cookie decorating, a dreidel game and temporary tattoos, are free for children ages 12 and under.
On Friday night, a fireworks show with cider and hot chocolate is free for guests.
What are the hours for Festival Family Night on Friday night? While the special festivities officially kick off at 6 p.m., guests who arrive earlier are welcome to stay and enjoy the fun. Indoor activities close at 8:45 p.m., and guests are invited outside for complimentary hot chocolate, cider and a fireworks extravaganza until 9 p.m. Lines for activities, such as photos with Santa and train rides, may close as early as 8:30 p.m. to ensure all guests in line will be able to complete the activities before the fireworks begin.
Do you still offer a family discount for Friday night? We no longer offer the family discount during Festival Family Night on the Friday evening of the Festival of Trees & Lights. Families are encouraged to purchase advance tickets online to take advantage of the offer of one free ticket with the purchase of an adult ticket.
What should I do if I am a guest with special needs? We aim to make each guest’s experience as memorable and enjoyable as possible. If you or a family member need some extra help while visiting the event, let us know by calling (502) 212-2589 during event hours and we will do what we can to accommodate your needs.
For smaller crowds and easier accessibility, plan to visit Friday during the day or Sunday morning.
Is the event outdoors? The majority of the Festival of Trees & Lights takes place in the indoor corridor of Louisville Slugger Field. Restrooms and Elf Town are located outdoors along the covered stadium concourse.
What is Elf Town? Elf Town is an outdoor attraction featuring several activities, including the snow ball toss, inflatable obstacle course and more! Elf Town admission is $3 for unlimited access for the day.
Do adults need a ticket to ride the train or carousel? Adults riding with a child who requires assistance, such as children ages 2 and under, ride free with the child’s ticket. Tickets are $1 per ride or unlimited with the Gold Pass.
What is a Gold Pass? The $5 Gold Pass wristband, issued at the event, allows unlimited access to Elf Town and train rides for the day.
How do I buy a tree or other decorated item? All trees, wreaths and decorated items are available for purchase either at the event or by calling (502) 212-2589 during event hours. The event will include an auction of a small selection of large trees. Bids can be placed in person or online at FestivalOfTreesAndLights.org until 5 p.m. on Sunday, Nov. 17.
When can I pick up my purchased item? Sold items remain on display for the duration of the event. Details regarding pickup and delivery will be provided with purchase, but plan to pick up your item(s) on the Monday following the Festival of Trees & Lights.
Is this event a fundraiser? Yes. In 30 years, the Festival of Trees & Lights has raised $9 million for Norton Children’s Hospital through the Children’s Hospital Foundation. Thanks to the generosity of our sponsors, money raised from ticket sales, trees, greenery and the purchase of activities and other items at the event goes directly to Norton Children’s Hospital.
How can I get involved? To sign up as a designer, volunteer or sponsor, click here.
How can I participate as a vendor? All vendor opportunities are offered in conjunction with event sponsorship. If you are interested in participating in the Festival of Trees & Lights as a business, click here.
What is new for the 2019 event? Each year, our Festival of Trees & Lights committee dreams up new ways to make the event special. For our 30th anniversary event, guests will enjoy indoor carousel rides ($1 per ride), unique photo opportunities and a few surprises.
Festival of Trees & Lights
Nov. 15 to 17, 2019
401 E. Main St.
Norton Children’s has a hotline for parents who have questions about their child and the coronavirus/COVID-19. Parents can call the hotline with general questions or speak with a nurse if their child is experiencing symptoms […]Read Full Story
Families having to face financial, emotional and other stresses — combined with long periods of time isolated at home with a lack of structure during the COVID-19 pandemic — can lead to potentially dangerous situations […]Read Full Story
The 24 offices of Norton Children’s Medical Associates, affiliated with the UofL School of Medicine, are keeping their normal hours for patients who need to see a pediatrician and meet either of the following criteria: […]Read Full Story
Aunque los casos de coronavirus/COVID-19 han sido confirmados principalmente en adultos, los niños aún son susceptibles al virus. Norton Children’s Hospital recibe muchas llamadas de padres y cuidadores preocupados. Si le preocupa que su hijo […]Read Full Story
For the second year in a row, Kentucky had the highest child abuse rate in the country — and it’s not even close. The U.S. Department of Health and Human Services Children’s Bureau “Child Maltreatment […]Read Full Story