In the event of an urgent medical issue, Norton Children’s and Norton Healthcare offer urgent care options. Visits are available online and in person, so you can call, video chat, walk in, save a spot in line or book an appointment at locations throughout Greater Louisville and Southern Indiana.
If your child needs nonurgent care, your first place to seek treatment should be the pediatrician who is part of your child’s medical home. For care outside of regular business hours, you can call your Norton Children’s pediatrician office to reach the nurse triage line.
After-hours care is available at the following locations:Norton Children’s Medical Group – FrankfortNorton Children’s Medical Group – ShelbyvilleNorton Children’s Medical Group – Shepherdsville
Appointments are available for current and new patients. Your child does not need to be a patient of Norton Children’s to receive care at our after-hours locations.
For serious or life-threatening medical issues, call 911 or go to the nearest emergency room.
Head injury (minor and without loss of consciousness)
*You can choose to see a Norton eCare provider virtually and then be referred to Norton Healthcare Express services for testing for things like strep, flu, COVID-19 and more
After your child receives care at a Norton Children’s or Norton Healthcare office, you will receive an after-visit summary in your child’s Norton MyChart account.