When your child is sick
know where to go
Pediatrician Visits
Start with Your Pediatrician
- Norton Children’s Medical Group offers same-day pediatric care visits when available.
- Book through Norton MyChart or call early in the day.
- Best for: Mild to moderate illness during normal business hours
Pediatrician After-Hours Care
Evening & After-Hours Options
- Some Norton Children’s practices stay open late on select days.
- You do not need to be a patient of Norton Children’s to be seen.
- After-hours care is available at the following locations:
Norton Healthcare Urgent Care Options
When Your Pediatrician Isn’t Available
Norton Immediate Care Centers
- Ages: All ages
- Open daily, typically 8 a.m. – 8 p.m.
- Walk-in or reserve your spot
- Labs and X-rays on site
Norton Prompt Care
- Norton Prompt Care
- Ages 12 months and up
- Appointment only
- Best for minor illness or last-minute care
Norton eCare
- Offers virtual care for kids ages 2 and up
- For minor illnesses: pink eye, sore throat, fever, rashes, lice, UTIs
- Start from your phone or computer
Know When to Go to the ER
When Should I Seek Emergency Care?
For very serious illness or injury that puts your child’s life in danger, treatment is available 24/7 at several Greater Louisville locations, including three locations just for kids.
- Chest pain or trouble breathing
- Severe allergic reaction
- Seizures
- High fever in infants under 3 months
- Serious injury or bleeding
Your Guide to Sick Visits
When your child is sick, getting the right pediatric care, quickly, matters. Use this guide to choose the best option, online or in person, with locations across Greater Louisville and Southern Indiana.