We are monitoring weather and road conditions and will update this page as conditions change

You and your child’s safety comes first.

Emergency Care

Emergency care for children remains available 24/7.

Appointments

 If your child’s visit is affected, you will be contacted by phone. If you have not heard from us, please plan to attend as scheduled if you can travel safely. You may also cancel or reschedule appointments with Norton  MyChart.

Virtual Care for Kids

For many non-emergency concerns, Norton Children’s eCare is available for children ages 2+.Learn more at NortonChildrens.com/eCare.

Urgent Care

 Norton Immediate Care Center – Dixie and Norton Immediate Care Center – Fern Creek will be open Sunday, January 25, 2026.

Prepare in Advance

Download the Norton MyChart app and establishing proxy access to your child’s account ahead of time.

Norton MyChart allows families to:

  • Join virtual visits
  • Manage appointments
  • Receive care updates

Stay Informed

Follow Norton Children’s on social media and monitor this page for the latest weather-related updates.