Norton Women's and Children's Hospital

Limited Entrances

Hospital entry for patients and visitors has been limited. Two entrances are available 24/7:

  • Main entrance in front of the building to the left of the valet station.
  • Emergency department entrance in front of the building.

Pedway and medical office building entrances are restricted.

Additional Numbers

Centralized Scheduling:
(502) 485-4700

6W Pediatric Inpatient Unit:
(502) 559-4640

NICU:
(502) 559-4450

Emergency Department:
(502) 559-1620

In an effort to curb the spread of COVID-19, we have made the decision to suspend Valet Services. If you need assistance, please contact the office you are visiting and they would be happy to help you.

Norton Children’s Política de Visitante

Health Care Mask Requirements

A Kentucky executive order requires patients, visitors and employees to wear masks in patient care facilities such as hospitals and doctors’ offices beyond June 11, 2021. Norton Healthcare requires children ages 2 and older to wear masks in health care settings.

Important Information for All Visitors

  • All visitors must be 18 or older, unless a special exception is granted.
  • When rotating visitors for a patient, anyone not in a patient room is required to the leave the facility.
  • Anyone who is ill is asked to not visit or accompany patients.
  • If a visitor displays unsafe, threatening or aggressive behavior, or impedes care, intentionally or not, appropriate measures will be taken to protect our patients and staff.

Pediatrics

Norton Children’s Visitor Policy

Inpatient

  • Primary caregivers: Up to two designated primary caregivers for the length of the admission. Primary caregivers must be age 18 or older unless they are the parents/guardians of the patient. Primary caregivers will have their fingerprints registered with the visitor management system so they can access the unit and visit the child at any time.
  • Secondary caregivers: Up to two designated secondary caregivers may visit between 9 a.m. and 9 p.m. for the length of the child’s admission. Secondary caregivers must be age 18 or older.
  • Only two individuals allowed to be at the bedside at any given time.
  • Pediatric patients who have tested positive for COVID-19 may have one designated visitor.
  • One clergy member may be designated for the length of the admission and may visit between 9 a.m. and 9 p.m.
  • Caregivers will be required to successfully complete a health screening form daily and receive a visitor’s pass for the day.
  • Compassionate visitation exceptions will be made on a case-by-case basis.

Outpatient (Emergency/Surgery/Testing/Doctor’s Offices)

  • Two visitors may accompany the pediatric patient.
  • No one under age 18 may accompany a patient for outpatient services unless they are the parents/guardians of the patient.

Adult

Adult Inpatient Facilities

  • All adult hospital inpatients, except those in isolation, may have one visitor at a time, age 18 or older, 24/7.
  • During labor and delivery, maternity patients may have two support persons, ages 18 or older, and a properly credentialed doula.
  • Labor and delivery patients, outside of the delivery, may have two visitors ages 18 or older.
  • For patients in isolation:
    • One designated visitor, age 18 or older, for most isolation patients, including those in COVID-19 isolation.
      • No visitor for patients with COVID-19 who are on “continuous” aerosolizing therapies, including BiPAP and Vapotherm.
    • All visitors must strictly follow personal protective equipment (PPE) guidelines and must stay in the patient’s room throughout the visit.
    • All visitors must leave the room during any aerosolizing procedures.

Outpatient Departments and Surgery

One adult visitor, age 18 or older, is allowed per patient.

Emergency Department

One visitor, age 18 or older, per adult patient.

  • For patients in isolation:
    • One visitor, age 18 or older, for most isolation patients, including those in COVID-19 isolation.
      • No visitor for patients with COVID-19 who are on “continuous” aerosolizing therapies, including BiPAP and Vapotherm.
    • All visitors must strictly follow PPE guidelines and must stay in the patient’s room throughout the visit.
    • All visitors must leave the room during any aerosolizing procedures.

Doctors’ Offices and Outpatient Medical Center Appointments, Including Norton Cancer Institute

One visitor, age 18 or older, per adult patient.


About Norton Women’s & Children’s Hospital

Norton Women’s & Children’s Hospital provides highly skilled, compassionate care in a state-of-the-art facility dedicated to the unique needs of women and children.

NicView is offered at Norton Women’s & Children’s Hospital!

Coming soon to Norton Children’s Hospital NICU Stay connected to your baby when you can’t be at the hospital NicView is a camera system placed near your baby’s bed that allows you to view a secure live video stream of your baby. See your baby from any computer, smartphone or tablet with an internet connection. To receive access to NicView, contact your nurse or physician. Log in to NicView
Named one of the Best Places to Give Birth in America by FitPregnancy.com, Norton Women’s & Children’s Hospital offers a wide range of medical services for women and children in a family-centered, nurturing environment at its St. Matthews campus, which is uniquely designed to promote a sense of healing. The hospital also provides high-quality emergency, inpatient and outpatient care for men. Norton Women’s & Children’s Hospital provides the following services for children and adolescents:
  • Pediatric emergency services
  • Renovated operating rooms, including four pediatric operating rooms
  • A redesigned 40-bed Level III neonatal intensive care unit (NICU)
  • A 14-bed inpatient pediatric unit
  • Diagnostic imaging and testing capabilities for children
  • Child life specialists and pet therapy
  • Marshall Family Pediatric Orthopedic and Rehabilitation Center
  • Pediatric Sleep Center
  • Urology specialists
  • Gynecology specialists
  • Maternal Fetal Medicine specialists
  • Music therapy services for infants in the NICU
  • Norton Neuroscience Institute Headache & Concussion Center
Norton Women’s & Children’s Hospital, a 363-bed, full-service hospital and medical campus, is dedicated to the unique needs of women and children while continuing to provide emergency, inpatient and outpatient care for men.

Address: 4001 Dutchmans Ln.
Louisville, KY 40207

Main Phone: 502-893-1000


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Sun: ALLDAY

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