Norton Children's Medical Center

Entry Points

  • Main: 6 a.m. to 6 p.m. Mon – Fri at the main outpatient service location in front of the building
  • Emergency Department: 24/7 daily located at the side of the building
  • Staff: Daily at the following entry points that require an ID badge to accesso
    • Main Entrance (6 a.m. – 6 p.m. Mon – Fri)
    • Emergency Department (24/7)

In an effort to curb the spread of COVID-19, we have made the decision to suspend Valet Services. If you need assistance, please contact the office you are visiting and they would be happy to help you.

Norton Children’s Política de Visitante

Health Care Mask Requirements

A Kentucky executive order requires patients, visitors and employees to wear masks in patient care facilities such as hospitals and doctors’ offices beyond June 11, 2021. Norton Healthcare requires children ages 2 and older to wear masks in health care settings.

Important Information for All Visitors

  • All visitors must be 12 or older, unless a special exception is granted.
  • Anyone who is ill is asked to not visit or accompany patients.
  • If a visitor displays unsafe, threatening or aggressive behavior, or impedes care, intentionally or not, appropriate measures will be taken to protect our patients and staff.

Norton Children’s Visitor Policy

Norton Children's Inpatient

  • Primary caregivers: Up to two designated primary caregivers for the length of the admission. Primary caregivers must be age 18 or older unless they are the parents/guardians of the patient. Primary caregivers will have their fingerprints registered with the visitor management system so they can access the unit and visit the child at any time.
  • Secondary caregivers/visitors: Up to four designated secondary caregivers/visitors may visit between 9 a.m. and 9 p.m. for the length of the child’s admission. Secondary caregivers/visitors may include siblings age 12 or older.
  • Only two individuals are allowed to be at the bedside at any given time. One must be 18 or older.
  • Pediatric patients who have pending COVID-19 tests or have tested positive for COVID-19 may have two designated visitors.
  • One clergy member may be designated for the length of the admission and may visit between 9 a.m. and 9 p.m.
  • Caregivers/visitors will be required to successfully complete a health screening form daily and receive a visitor’s pass for the day.
  • Compassionate visitation exceptions will be made on a case-by-case basis.

Norton Children's Outpatient including Norton Children’s Medical Center (Emergency/Surgery/Testing)

  • No one under age 12 may accompany a patient for outpatient services.
  • Two visitors may accompany the pediatric patient.

Norton Children's Medical Group Doctor’s Offices

  • Two visitors may accompany the pediatric patient; one must be a parent or guardian

Norton Healthcare Adult Facilities

Adult Hospitals including their Outpatient Departments, Surgery and Emergency Departments

  • All adult hospital patients may have two visitors at a time, age 12 or older, 24/7.
  • During labor and delivery, you also may have a properly credentialed doula as part of your care team.
  • For patients in isolation:
    • Two visitors, age 12 or older, for most isolation patients, including those in COVID-19 isolation.
      • No visitor for patients who are on “continuous” aerosolizing therapies, including BiPAP and Vapotherm.
    • All visitors must strictly follow personal protective equipment (PPE) guidelines and must stay in the patient’s room throughout the visit.
    • All visitors must leave the room during any aerosolizing procedures.
  • Compassionate visitation exceptions will be made on a case-by-case basis.

Doctors’ Offices and Outpatient Medical Center Appointments for Adults, Including Norton Cancer Institute

Two visitors per adult patient.


About Norton Children’s Medical Center

Norton Children’s Medical Center is a unique regional facility designed “Just for Kids” that brings the compassionate, skilled pediatric care of Norton Children’s Hospital to residents of northeastern Jefferson County and the surrounding area. Norton Children's Medical Center is about 10 minutes from Southern Indiana and the new Lewis and Clark Bridge. The medical center features:
  • A 24/7 pediatric emergency room department
  • Outpatient surgical services
  • Diagnostic testing: full-service testing capabilities, including MRI, CT, ultrasound, fluoroscopy and X-rays; pediatric sedation services are available
  • Child life therapy: A team works with children and their families to reduce fear and anxiety about unfamiliar surroundings or procedures.

Emergency room and outpatient services

4910 Chamberlain Lane Louisville, KY 40241 Open 24 hours

Campus map driving directions
Download

Aerial Campus map
Download

Address: 4910 Chamberlain Lane
Louisville, KY 40241

Main Phone: 502-629-2000


Mon: ALLDAY

Tue: ALLDAY

Wed: ALLDAY

Thu: ALLDAY

Fri: ALLDAY

Sat: ALLDAY

Sun: ALLDAY

Get Driving Directions
Make an Appointment

Norton Children’s Medical Group

Norton Children’s Medical Group, affiliated with the UofL School of Medicine, offers pediatric primary care at more than 20 locations throughout Louisville and Southern Indiana.
Make an appointment
(502) 629-KIDS (5437) Option 3


Request an Appointment Online


Find a Pediatrician

Looking for alternatives to baby formula? Here are some do’s and don’ts

“We recommend that babies are either formula fed or breastfed until age 6 months. Shortly before 6 months, babies who are meeting developmental milestones can have their formula supplemented with purees, cereal and other solid [...]

Read Full Story

Biologics for asthma can help limit children’s asthma attacks, other severe symptoms

For children with severe asthma who continue to have symptoms despite using daily controller inhalers, a newer type of therapy called biologics could be able to offer them some much-needed relief. “Biologics significantly can help [...]

Read Full Story

Skinny and unhealthy: Striving to be thin can put your life at risk

Even though anorexia nervosa can be life-threatening, adolescents with an eating disorder often feel being skinny makes them healthy, according to Brittany K. Badal, M.D., an adolescent medicine physician with Norton Children’s Medical Group – [...]

Read Full Story

Elementary students raise $40,000 for Norton Children’s Hospital

North Harrison Elementary School students raised $41,179.46 for Norton Children’s Hospital — the most the school has raised in more than 30 years of fundraisers. The Ramsey, Indiana, students raised $41,179.46 for Norton Children’s Hospital […]

Read Full Story

How to potty train your toddler with patience and fun

Before you begin to learn how to potty train your toddler, consider when to start toilet training. The child having dry diapers and the ability to pull up and down their pants are some key [...]

Read Full Story

Search our entire site.