Health care mask requirements A Kentucky executive order requires patients, visitors and employees to wear masks in patient care facilities such as hospitals and doctors’ offices beyond June 11, 2021. Norton Children’s requires children ages 2 and older to wear masks in health care settings.
Main: 6 a.m. to 6 p.m. Mon – Fri at the main outpatient service location in front of the building
Emergency Department: 24/7 daily located at the side of the building
Staff: Daily at the following entry points that require an ID badge to accesso
Main Entrance (6 a.m. – 6 p.m. Mon – Fri)
Emergency Department (24/7)
In an effort to curb the spread of COVID-19, we have made the decision to suspend Valet Services. If you need assistance, please contact the office you are visiting and they would be happy to help you.
We are dedicated to the care and safety of our patients. Our visitor policy is designed to ensure patients have the support they need while limiting exposure to illness and germs. In order to minimize infection risk, we limit the number of visitors to two primary caregivers and four secondary caregivers.
Primary caregivers: Up to two designated primary caregivers are allowed for the length of the child’s hospital stay. Primary caregivers must be age 18 or older unless they are the parents/guardians of the patient. Primary caregivers will have their fingerprints registered with the visitor management system so they can get into the unit and visit the child at any time.
Secondary caregivers: Up to four designated secondary caregivers may visit between 9 a.m. and 9 p.m. for the length of the child’s hospital stay. Secondary caregivers must be age 18 or older.
Only two individuals are allowed with the patient at any given time.
Caregivers must successfully complete a health screening form daily and receive a visitor’s pass for the day.
Compassionate visitation exceptions will be made on a case-by-case basis.
Two visitors may accompany the patient.
All visitors must successfully complete a health screening form.
No one under age 18 can accompany a patient for outpatient services.
About Norton Children’s Medical Center
Norton Children’s Medical Center is a unique regional facility designed “Just for Kids” that brings the compassionate, skilled pediatric care of Norton Children’s Hospital to residents of northeastern Jefferson County and the surrounding area. Norton Children's Medical Center is about 10 minutes from Southern Indiana and the new Lewis and Clark Bridge.
The medical center features:
A 24/7 pediatric emergency room department
Outpatient surgical services
Diagnostic testing: full-service testing capabilities, including MRI, CT, ultrasound, fluoroscopy and X-rays; pediatric sedation services are available
Child life therapy: A team works with children and their families to reduce fear and anxiety about unfamiliar surroundings or procedures.
Emergency room and outpatient services
4910 Chamberlain Lane
Louisville, KY 40241
Open 24 hours
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