Norton Children's Medical Center

Entry Points

  • Main: 6 a.m. to 6 p.m. Mon – Fri at the main outpatient service location in front of the building
  • Emergency Department: 24/7 daily located at the side of the building
  • Staff: Daily at the following entry points that require an ID badge to accesso
    • Main Entrance (6 a.m. – 6 p.m. Mon – Fri)
    • Emergency Department (24/7)

In an effort to curb the spread of COVID-19, we have made the decision to suspend Valet Services. If you need assistance, please contact the office you are visiting and they would be happy to help you.

We are dedicated to the care and safety of our patients. Our visitor policy is designed to ensure patients have the support they need while limiting exposure to illness and germs. In order to minimize infection risk, we limit the number of visitors to two primary caregivers and four secondary caregivers.

Visitor Guidelines


  • Primary caregivers: Up to two designated primary caregivers are allowed for the length of the child’s hospital stay. Primary caregivers must be age 18 or older unless they are the parents/guardians of the patient. Primary caregivers will have their fingerprints registered with the visitor management system so they can get into the unit and visit the child at any time.
  • Secondary caregivers: Up to four designated secondary caregivers may visit between 9 a.m. and 9 p.m. for the length of the child’s hospital stay. Secondary caregivers must be age 18 or older.
  • Only two individuals are allowed with the patient at any given time.
  • Caregivers must successfully complete a health screening form daily and receive a visitor’s pass for the day.
  • Compassionate visitation exceptions will be made on a case-by-case basis.

Outpatient (Emergency/Surgery/Testing)

  • Two visitors may accompany the patient.
  • All visitors must successfully complete a health screening form.
  • No one under age 18 can accompany a patient for outpatient services.

About Norton Children’s Medical Center

Norton Children’s Medical Center is a unique regional facility designed “Just for Kids” that brings the compassionate, skilled pediatric care of Norton Children’s Hospital to residents of northeastern Jefferson County and the surrounding area. Norton Children's Medical Center is about 10 minutes from Southern Indiana and the new Lewis and Clark Bridge. The medical center features:
  • A 24/7 pediatric emergency room department
  • Outpatient surgical services
  • Diagnostic testing: full-service testing capabilities, including MRI, CT, ultrasound, fluoroscopy and X-rays; pediatric sedation services are available
  • Child life therapy: A team works with children and their families to reduce fear and anxiety about unfamiliar surroundings or procedures.

Emergency room and outpatient services

4910 Chamberlain Lane Louisville, KY 40241 Open 24 hours

Campus map driving directions

Aerial Campus map

Address: 4910 Chamberlain Lane
Louisville, KY 40241

Main Phone: 502-629-2000








Get Driving Directions

Three basic ways to treat scoliosis: Observation, bracing or surgery

There are three basic ways to treat scoliosis in kids, depending on whether they are still growing and the severity of the curve. When viewed from the side, the spine needs to have some curve […]

Read Full Story

What is histoplasmosis?

Histoplasmosis is one of the most common types of pulmonary mycosis, an endemic fungal infection that affects the lungs. The condition also is called “Ohio River Valley fever” due to its prevalence in the area, […]

Read Full Story

Puberty blockers for gender affirmation

Puberty blockers are medications that halt the production of estrogen or testosterone, hormones that play a role in the development of secondary sex characteristics. Secondary sex characteristics are the features that develop and appear during […]

Read Full Story

Local cases of RSV, croup on the rise

While most virus news continues to be about the one that causes COVID-19, there are several other viruses affecting local children. Last week, the Centers for Disease Control and Prevention (CDC) issued a health advisory […]

Read Full Story

Technology helps premature babies thrive with breast milk

Breast milk can be like a medicine for babies. While breast milk is preferred for most babies, it may not naturally contain all of the macronutrients (fat, carbohydrates and protein) needed by premature babies, those […]

Read Full Story

Search our entire site.