COVID-19 hotline available for parents to ask questions

Norton Children’s has a hotline for parents who have questions about their child and the coronavirus/COVID-19. Parents can call the hotline with general questions or speak with a nurse if their child is experiencing symptoms or has been in close contact with a person who tested positive for COVID-19.

Norton Children’s COVID-19 hotline

Here’s how parents can reach the Norton Children’s COVID-19 hotline:

  • If you believe your child has symptoms or has been exposed to COVID-19: Call (502) 629-KIDS (5437), option 1, then option 3. A nurse will discuss with you the symptoms of COVID-19, talk to you about your child’s current symptoms and help direct you should your child need further evaluation or immediate care. This option is for families concerned that their child:
    • Has symptoms of COVID-19
    • Has been in close contact with a person who has tested positive for COVID-19
  • General questions: Call (502) 629-KIDS (5437), option 1, then option 2, for general questions. You will be directed to the Kentucky COVID-19 Hotline.


Search our entire site.